Privacy Policy

Last Updated: [03-13-2024]

CSA Books and Taxes ("us", "we", or "our") is committed to protecting the privacy of individuals who visit our website, www.csabooksandtaxes.com ("Site"). This Privacy Policy ("Policy") describes how we collect, use, and disclose personal information in compliance with the California Consumer Privacy Act (CCPA) and other applicable privacy laws.

1. Information We Collect

We collect various types of personal information from individuals who visit our Site or interact with us. The types of personal information we may collect include:

1.1 Contact Information: When you fill out forms on our Site, register for an account, or communicate with us through email or other channels, we may collect your name, email address, phone number, and mailing address.

1.2 Financial Information: If you engage our services, we may collect payment information, billing details, tax-related data, and other financial information necessary to process transactions.

1.3 Other Information: You may choose to provide additional information, such as feedback, comments, or inquiries, which we collect and store to respond to your requests and improve our services.

1.4 Automatically Collected Information: When you visit our Site, we automatically collect certain information about your device and usage of the Site, including your IP address, browser type, operating system, pages visited, and time spent on the Site.

2. How We Use Your Information

We use the personal information we collect for the following purposes:

2.1 Service Provision: To provide and maintain the services you request, including processing transactions, delivering products, and communicating with you about your account or inquiries.

2.2 Customer Support: To respond to your inquiries, provide customer support, and address any issues or concerns you may have.

2.3 Improvement of Services: To personalize your experience on our Site, analyze usage patterns, and improve the quality and functionality of our services.

2.4 Communication: To send you marketing communications, newsletters, updates, and other information about our products, services, promotions, and events, where permitted by law and in accordance with your preferences.

2.5 Legal Compliance: To comply with legal obligations, enforce our rights, and protect against fraudulent or unauthorized activities.

3. Disclosure of Personal Information

We may share your personal information with third-party service providers who assist us in operating our business and providing the services you request. These service providers are contractually obligated to use your information only as necessary to provide the services requested by us and to comply with applicable privacy laws.

Additionally, we may disclose your personal information in the following circumstances:

3.1 Legal Obligations: To comply with legal obligations, such as subpoenas, court orders, or other legal process.

3.2 Business Transfers: In connection with a merger, acquisition, or sale of assets, where personal information may be transferred as part of the transaction.

3.3 Protection of Rights: To protect and defend our rights or property, including enforcing our agreements and policies.

4. Your California Privacy Rights

If you are a California resident, you have certain rights under the CCPA, including:

4.1 Right to Know: You have the right to request information about the categories of personal information we have collected about you, the sources from which we collected the information, the purposes for which we used the information, and the categories of third parties with whom we shared the information.

4.2 Right to Opt-Out: You have the right to opt-out of the sale of your personal information to third parties. We do not sell personal information.

4.3 Right to Deletion: You have the right to request the deletion of your personal information collected or maintained by us.

To exercise your rights under the CCPA or to make inquiries about your personal information, please contact us using the contact information provided below.

5. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at cheri@csabooksandtaxes.com. We are committed to addressing your inquiries and concerns promptly and transparently.